Frequently Asked Questions

1. Do you offer international shipping?

At the moment, we only offer shipping within the contiguous United States. We hope to expand our shipping destinations in the future.

2. How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Once processed, delivery within the contiguous United States usually takes 5-10 business days. During peak seasons or promotional periods, delivery times may vary.

3. Can I track my order?

Yes, absolutely! Once your order has been processed and dispatched, you will receive a shipment confirmation email containing your tracking number(s). You can use this tracking number to monitor the status and progress of your shipment.

4. What should I do if I haven't received my order or if there’s an issue with it?

If you haven't received your order within the specified timeframe or if there's an issue with the delivery, please reach out to us at (407) 990-7570. We'll be happy to assist you and resolve any concerns promptly.

5. What happens if I miss the delivery of my order?

If you miss the delivery attempt, the carrier will usually leave a notification with instructions for redelivery or pickup from a designated location, such as a local post office or shipping center. Please follow the carrier's instructions to ensure you receive your order promptly.